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Bespoke Training

E-learning for organisations

On-demand mental health e-learning for organisations. Sector-specific, self-paced and Moodle-hosted. Scalable to any team size.

Quick information

At a glance

Duration
On-demand
Access
Self-paced, 24/7
Delivery
Online (Moodle)

Service details

What this service covers

What this service is

Not every organisation can bring everyone together for a live training day. Dispersed teams, shift workers, rolling new-starter inductions and remote staff all need a different approach.

Every e-learning course Jake builds is designed from scratch for a specific sector and context - not adapted from a generic template. That means the language, scenarios and signposting all reflect the world your staff actually work in.

Courses are hosted on Jake's Moodle platform and available as organisational licences.

Jake also develops bespoke e-learning built entirely around your organisation's specific challenges, content and learner profile.

Why this matters

E-learning works best when used alongside - not instead of - live training. It is well-suited to:

  • Teams who cannot attend a live session at the same time

  • Large organisations that need to train people in waves

  • New starter induction programmes

  • Refresher content between live training cycles

  • Organisations who want to deliver specific content (for example, suicide awareness) without the logistics of a group session

Off-the-shelf courses cover specific topics and are available as individual user licences. Bespoke development produces content tailored to your organisation - your sector language, your context, your scenarios.

What people leave with

Across Jake's e-learning courses, learners typically finish with:

Practical skills for recognising and responding to distress - not just theoretical awareness

Confidence in difficult conversations - knowing what to say, and what not to say

  • Clear guidance on boundaries - how to support without absorbing someone else's crisis

  • Safe signposting - knowing what help exists and how to connect someone to it

  • Self-care tools for staff doing emotionally demanding work

Organisations also get completion reporting, so you can see who has finished and evidence your training activity internally.

How it is delivered

Organisational licences: Per-user access to existing courses hosted on Jake's Moodle platform. 12-month access from enrolment, with progress tracking and completion reporting.

Bespoke e-learning development:
Jake works with you to scope, write and build content built around your organisation. Timeline and cost discussed at enquiry stage.

Existing courses available to licence:

  • Essential Skills (75–90 mins) - for frontline advisers and support workers. Covers rapport, de-escalation, boundaries and self-protection. Built for the Citizens Advice network.

  • Suicide Awareness and Prevention (90 mins) - for staff who may support people experiencing suicidal thoughts. Covers how to notice signs, ask directly and connect people to appropriate support.

  • When Conversations Get Difficult (2 hours, 5 modules) - for GP practice and primary care staff managing challenging patient interactions.

  • Essential Skills for Supporting Others (60–90 mins) - for foodbank staff and volunteers supporting people under pressure.

  • Public course (available to individuals): Suicide Awareness & Prevention: How to Support Someone is available to purchase directly on Udemy.

Pricing

Pricing and booking options

Pricing is agreed after a short conversation

Next step

Need flexible mental health training for a dispersed team?

Get in touch to discuss which option fits your organisation - off-the-shelf licences, bespoke development, or a combination of both alongside live training.