Conflict coaching

Workplace conflict rarely disappears by itself. Left unaddressed, it affects concentration, performance and wellbeing - for the person in it and for those around them.

Conflict coaching is a one-to-one, forward-focused process that helps individuals develop practical skills for managing conflict more effectively. It is not therapy. It does not go back over what went wrong. It builds the skills to handle difficult interactions better - in the situation you're in now, and in ones you'll face in the future.

Jake uses the New Ways for Work® coaching model, a structured, skills-based approach designed for workplace conflict. Suitable for individuals at any level - from frontline staff to senior leaders. All prices are final - no VAT.

Please note: conflict coaching is not therapy or counselling, and is not designed as a replacement for clinical or psychological support.

Most people in workplace conflict don't need a neutral third party to adjudicate. They need to think more clearly about what they actually want from the situation, develop skills for handling it better and build the confidence to act on those skills under pressure.

Conflict coaching is useful for people who:

• Are in an ongoing difficult working relationship and want to navigate it more effectively

• Are preparing for a difficult conversation - a formal meeting, a performance discussion, a mediation

• Have a pattern of conflict in their working relationships and want to understand it

• Are in a leadership or management role and want to handle conflict situations more confidently

It is also available for people who are not currently in conflict but want to build their skills proactively - for example, new managers, HR professionals or anyone in a role where conflict is a regular feature.

By the end of the coaching programme, clients typically report:

• A clearer understanding of their own responses to conflict and what drives them

• Practical skills for handling difficult interactions - including under pressure

• Greater confidence in navigating conflict without escalating it

• Improved ability to manage their own reactions and communicate more effectively

Please note: conflict coaching is not therapy or counselling and is not a replacement for clinical or psychological support. Jake is a trainer, mediator and conflict coach - not a therapist, psychologist or clinician.

Coaching is structured around a minimum of three sessions, with optional additional sessions depending on your needs. Sessions are typically delivered by video call, at a time that fits your schedule.

Jake uses the New Ways for Work® coaching model - a structured approach built specifically for workplace conflict, focusing on four core skills that can be applied in real situations, including high-pressure ones. The model is designed for practical use, not just for the coaching room.

Initial conversations are free and confidential. Jake will discuss your situation and confirm whether coaching is the right fit before any commitment is made.