About
Introduction
Jake
I help organisations build teams where people can be there for each other in a time of need - through training that provides tangible techniques and tools, mediation that preserves relationships, and consultancy that creates lasting culture change.
I'm Jake Morrison - an MHFA England Independent Instructor Member, Workplace Mediator, and Conflict Coach, working across England and Wales. I've trained over 1,500 Mental Health First Aiders, maintain a 9.90/10 instructor rating from course delegates, and work with organisations ranging from Mills & Reeve LLP and The Crown Estate to NHS bodies, Lincoln Cathedral, and frontline charities.
What sets my work apart is simple: I've been on both sides of the conversation. My training is informed by lived experience of mental health challenges - and that changes everything about how I teach.
Jake Morrison
Mental Health Trainer, Workplace Mediator and Consultancy
Why us
Proven Track Record:
9.90/10 average instructor rating from course delegates
1,500+ trained as Mental Health First Aiders across 120+ organisations
Confidence: average delegate confidence increases from 5.4 to 8.5 out of 10
Knowledge: average delegate knowledge increases from 5.3 to 8.8 out of 10
9.63/10 average course recommendation score
700+ frontline staff trained in suicide awareness and prevention
Leadership Experience:
Former CEO of Citizens Advice Wokingham - grew income by 270%, helped 126% more people year-on-year
Former Director of Services at one of the largest Local Mind’s - strategic leadership across Hampshire
Liverpool's youngest-ever City Councillor at age 18, including Mayoral Lead for Looked After Children
Excellence in Leadership Award recipient as Chief Executive at Citizens Advice Wokingham, 100% staff and volunteer organisation satisfaction in annual surveys
What Makes My Training Different:
Authentic delivery combining lived experience with professional expertise
Interactive, tangible techniques
Real-world scenarios from charity and mental health service leadership
Safe learning environments where sensitive conversations happen naturally
Sustainable culture change - not just one-off training
My journey
I've spent over a decade leading organisations through transformation, with deep expertise in mental health services and community support.
As CEO of Citizens Advice Wokingham (2018–2023), I grew annual income from £185k to over £500k - a 270% increase - helping our team support 126% more people year-on-year while maintaining exceptional staff and volunteer satisfaction. During COVID-19 and the cost of living crisis, I pioneered the 'One Front Door' model: a single access point for residents needing essential support.
My mental health sector experience includes a senior strategic role at a Local Mind, leading services across Portsmouth, Southampton, and Hampshire. I've also served as an elected City Councillor in Liverpool - the city's youngest ever at 18 - including as Mayoral Lead for Looked After Children. At The Oliver King Foundation, I helped place over 2,100 defibrillators in schools and secured the backing of 225+ MPs.
This combination of leadership, mental health expertise, and frontline experience means I understand both the organisational challenges you face and what it takes to create real change - not just deliver a training day.
Having navigated my own mental health challenges since childhood, I bring an understanding to my work that you can't learn from textbooks alone. This lived experience, combined with my professional background, is why delegates consistently describe my training as one of the most impactful they've attended. It's why I create learning environments where people develop genuine confidence - not just awareness.
My journey has taught me the transformative power of skilled, compassionate conversations. It's why I'm passionate about equipping others with these skills - and why over 1,500 people across the country now carry them with them.
