About
I am Jake Morrison: a mental health trainer, workplace mediator and conflict coach. I spent five years as a charity chief executive before this work, and I bring lived experience of mental health as professional perspective, not as a label. The training and mediation are built for the teams holding the hard conversations.
Work with me
Jake Morrison
Trainer, workplace mediator and conflict coach
MHFA England accredited Instructor Member · CMC-registered workplace mediator
The background
Each strand on its own is common. Together they shape how the training and mediation land in the room.
01
Five years as Chief Executive of Citizens Advice Wokingham, 2018 to 2023, and a Director of Services in the mental health sector before that. I have held the budget, the board and the duty of care, so I understand the rooms I train in.
02
I live with my own mental health and I have come through crisis. I bring that as lived-experience-informed perspective, never as a story for sympathy and never as clinical authority. It shapes the questions I ask, not the claims I make.
03
An accredited Instructor Member approved by MHFA England, with over 1,500 first aiders trained and a 9.90/10 average instructor rating on MHFA Adult delivery. A CMC-registered workplace mediator and accredited conflict coach.
If someone is in a hole, there is no point standing at the top telling them how to climb out. The work is getting in the hole alongside them.
How I work
The training and mediation are built on a few principles. They are what keep the work grounded, useful and within its proper limits.
01
Not an abstract framework. The first question is always what this team, in this room, is actually dealing with, and the session is shaped around that.
02
I am a trainer, mediator and conflict coach, not a therapist or clinician. I am clear about where my work ends and where other support begins, and I signpost honestly.
03
Empathy is not standing at the top of someone's hole telling them how to climb out. It is getting in alongside them. That is what the training and the mediation are built around.
04
Practical tools, clearer language and safer conversations, plus the confidence to handle the next situation without me in the room.
Next step
Thirty minutes on a call. No pitch, no obligation, no follow-up emails you did not ask for.
