Mental Health First Aid training

One in four people will experience a mental health problem in any given year. Most of their colleagues will notice something is wrong - and not know what to do. Not because they don't care, but because they've never been shown how to be there for someone safely.

This two-day MHFA England course changes that. Your people leave as Mental Health First Aiders: recognising warning signs, starting a supportive conversation and connecting a colleague to the right help - without overstepping their role or taking on a clinical responsibility that isn't theirs to carry.

Delivered by an MHFA England Independent Instructor Member with a 9.90/10 instructor rating and over 1,600 people trained.

Available in-house at your location or online.

Most organisations have trained first aiders for physical emergencies. But when a colleague is visibly struggling - withdrawn, anxious, disengaged, or in apparent crisis - most people freeze. They don't know what to say. They're worried about making things worse. So they say nothing.

That silence has a cost: support delayed, distress deepened, and a workplace culture that communicates - without meaning to - that mental health isn't something you talk about here.

This course trains your people to close that gap. Delegates gain the knowledge, frameworks and genuine confidence to act as a Mental Health First Aider: a first point of contact for someone who may be struggling, with a structured, evidence-based approach to responding well.

What your Mental Health First Aiders gain:

• Confidence to support colleagues in distress, with a practical framework rather than guesswork

• The ALGEE action plan - a five-step, evidence-based approach to mental health first aid

• 24/7 access to the MHFAider Support App®, including a text line, signposting tools and self-care resources

• Access to an online learning hub with quarterly webinars and ongoing development

• Three-year certification and membership of the Association of Mental Health First Aiders

Delegates leave as Mental Health First Aiders, with three-year certification and membership of the Association of Mental Health First Aiders.

They are trained to:

• Spot early warning signs of mental ill health across a range of conditions

• Provide initial, non-clinical support using the ALGEE action plan

• Hold a supportive conversation with improved language and reduced stigma

• Guide colleagues towards appropriate professional help and available support

• Understand the MHFAider role in full - including boundaries and confidentiality

• Access ongoing support via the MHFAider Support App® and the Shout text service

Based on evaluation data from Jake's delivery (1,539 delegates):

• Participants rate their confidence in supporting colleagues at 5.4 out of 10 before the course and 8.5 after (+57%).

• Knowledge moves from 5.4 to 8.8 out of 10 (+62%).

• Likelihood to recommend: 9.62/10.

• Two structured days, or four half-days - your choice of format, to suit your team's schedule.

• Delivered in-person at your location or online via live facilitated sessions.

• 14 hours of live, facilitated learning across four sessions

• Tutor-led input alongside group discussion, case study scenarios and individual reflection

• Maximum 16 delegates per cohort - deliberately small to allow depth and psychological safety

• Each session builds on the previous, with skills consolidated in real time

• All MHFA England materials provided

• Individual places (online only) available where in-house booking is not required

For in-house bookings, choose a preferred month and see current indicative dates. Send up to three options and I’ll confirm what is possible before anything is booked. Check available dates.