Services
Find the right support for what your people are facing
You don't need to know the service name. Start with the situation, or tell me what's happening.
I know we need training
Compare courses for staff, managers and frontline teams.
I'm dealing with conflict
Mediation or coaching when a working relationship is stuck.
I'm not sure what we need
Tell me what is happening and I will suggest a sensible route.
I want dates or costs
Check open MHFA dates or get an estimate for your group.
Training need or conflict need?
You do not need to know the service name before you get in touch. If the distinction is not clear yet, that is fine.
Start with what is happeningA training need
People need more knowledge, language, confidence or a practical framework.
Compare trainingA mediation or coaching need
The skills may already exist, but a working relationship or live conflict has become stuck.
See conflict supportSupporting colleagues and teams
Best for organisations building practical, confident mental health support among staff and managers.
Mental Health First Aid (MHFA)
MHFA England course that qualifies people as Mental Health First Aiders.
2 days or 4 half-days, online or in person
From £150 per person
MHFA Refresher
Half-day course that renews MHFAider certification and rebuilds confidence.
Half day, online or in person
£100 per person
Mental Health Skills for Managers
MHFA England half-day course on mental health conversations for people managers.
Half day, online or in person
£160 per person
Mental Health Aware
MHFA England awareness course that builds understanding and reduces stigma.
Half day, online or in person
£600 for up to 8 people
Frontline and client-facing conversations
Best for teams who meet people in distress through their work.
Suicide awareness and prevention
Workshop on recognising risk, responding confidently and supporting colleagues.
3 hours, online or in person
£450 per session
Bespoke workshops
Mental health and wellbeing workshops built around your organisation's situation.
Agreed with you, online or in person
Priced after a short scoping conversation
E-learning for organisations
Self-paced, sector-specific mental health e-learning with organisational licences.
On demand, online
Licence pricing on request
Citizens Advice e-learning bundle
E-learning bundle designed for local Citizens Advice staff and volunteers.
On demand, online
Bundle options on the page
When a working relationship is stuck
Best when the skills may already exist, but a working relationship or live conflict has become stuck.
Workplace mediation
CMC-registered mediation for breakdowns in working relationships. Confidential and structured.
Usually 1 day, online or in person
Scoped after a confidential conversation
Agreed after an initial conversation
Events and group sessions
Best for conferences, away days and events that need a credible speaker or facilitator.
Speaking and facilitation
Keynotes, workshops and panels on mental health, conflict and workplace culture.
Keynote, workshop or panel, in person or online
Scoped to the event
Experience behind the work
More about JakeMHFA England Instructor Member
More than 1,600 people trained through Mental Health First Aid, with a 9.90/10 public instructor rating.
CMC-registered workplace mediator
Registered Mediator, Workplace Mediation, with the Civil Mediation Council.
Organisational experience
Former charity chief executive with direct experience of staff, volunteers and frontline services.
Not sure which route fits? Start with what is happening.
Tell me who is involved, what feels difficult and what you would like to be different. I normally reply within one working day.