Mental Health Training That Lands. Mediation That Works.
Accredited, evidence-based training and registered mediation for charities, businesses, councils, universities and NHS organisations across the UK.
3,000+
People trained across all programmes
9.89/10
Instructor quality rating from MHFA delegates
120+
Organisations served across the UK
What Jake Offers
Training and Support Built Around Your Organisation's Needs
From accredited MHFA courses to workplace mediation - delivered in person, online, or blended to fit your team.
Mental Health Training
Mental Health First Aid
Two-day accredited training. Your people leave as qualified Mental Health First Aiders, equipped to recognise, respond and refer.
MHFA Refresher
A four-hour update for qualified MHFAiders. Restores confidence, refreshes skills, covers the latest guidance.
Mental Health Skills for Managers
Practical, scenario-led training for people managers. Covers difficult conversations, stress, legal responsibilities and safe handover.
Suicide Awareness and Prevention
Equips frontline staff and managers to recognise warning signs and respond with confidence and care.
Bespoke Workshops
Designed around your organisation's specific challenges - psychological safety, wellbeing awareness, or something else entirely.
E-Learning
Self-paced, on-demand mental health training for dispersed teams, shift workers and rolling new-starter programmes.
Conflict and Mediation
Workplace Mediation
Confidential, impartial mediation for workplace disputes. Parties retain control of the outcome - no imposed decisions.
Conflict Coaching
One-to-one support for individuals navigating workplace conflict. Builds practical skills for resolution and self-advocacy.
Speaking and Presentations
Engaging talks drawing on lived experience and over a decade of frontline delivery - for staff events, conferences and away days.
Who Jake Works With
Sector Knowledge That Makes the Training Land Differently
Generic training gets generic results. Jake's delivery is shaped by the specific pressures your people face - whether that is high caseloads in a charity, difficult conversations in a council team, or complex employee relations in a large firm.
· Charities and voluntary sector organisations
· Businesses and corporate teams
· Universities and higher education institutions
· Local councils and public sector bodies
· NHS trusts and primary care networks
· Legal and professional services firms
"What stands out most is how well Jake understands the nature and pressures of our charity. That insight made the sessions feel meaningful and grounded in the realities of our day-to-day work, rather than generic training."
Helen Cook
Chief Executive, Citizens Advice Cambridge and District
What Clients Say
Results That Speak for Themselves
"Jake brings calm, subject matter expertise and relevance to a difficult topic, making it possible for everyone to engage at a level that worked for them. People came away with the confidence to use the techniques in real-life situations soon afterwards. Thoroughly recommend."
Iain Cooper
Interim Head of Operations, Andover Mind
"Jake has trained many of our mental health first aiders and the feedback has been fantastic. He approaches difficult topics in an empathetic but realistic manner, and has always considered how mental health affects those in the legal profession differently. We would recommend his training to anyone."
Charlie Pendlebury
Senior Diversity, Inclusion & Wellbeing Advisor, Mills & Reeve LLP
"Jake exceeded even our high expectations. His delivery was exceptional - engaging, informative, and comprehensive. His ability to adapt the training to our specific needs demonstrated his deep understanding of frontline services. One of the most valuable training experiences our team has had."
Aly Darwin MIMA (Cert)
Head of Business Delivery, Citizens Advice SORT Group
"Jake's responsiveness and flexibility with scheduling were exceptional. Beyond the mediation itself, his insight around neurodivergence was particularly valuable. The debriefing was excellent. We would not hesitate to instruct him again."
Anonymous
People Business Partner - Large Public Sector Organisation
About Jake
A Decade of Frontline Experience. Real-World Insight.
Jake brings lived experience to everything he teaches. As a qualified MHFA Instructor, Registered Mediator, and conflict coach, he has worked with 120+ organisations across the UK and trained over 3,000 people in mental health, resilience, and conflict resolution.
✓ MHFA England Certified Instructor
✓ Registered Mediator, Workplace (Civil Mediation Council)
✓ Conflict Coach, Workplace
✓ Lived-experience informed practice
