01
Mental Health First Aid training
Accredited courses for your team: Adult (2 days), Refresher, Aware, and Skills for Managers. Live online or in person across the UK.
Compare MHFA coursesMHFA England training · Workplace mediation
Practical mental health training and workplace mediation for teams carrying difficult conversations.
Accredited MHFA England training, conflict coaching and CMC-registered workplace mediation for UK organisations. Clear, grounded support for managers, frontline teams and people-facing services — online or in person.
Verified proof
Clear outcomes, named sources and no inflated claims.
Visitors should know exactly what is evidenced. These figures are deliberately specific, source-backed and easy to verify before booking.
01
1,539
Mental Health First Aiders trained
MHFA England delivery records
02
9.90/10
Average instructor rating, MHFA Adult delivery
MHFA Adult participant feedback
03
726
Trained on Suicide Awareness & Prevention
Suicide awareness delivery records
Services
Choose the right support for your team.
Start with the situation you need to solve: accredited training, workplace conflict, one-to-one coaching or self-paced learning. Each route links to scope, delivery format and what is included.
02
Workplace mediation
When two people at work cannot keep working like this, a structured mediation can reset it. Contracting, individual sessions, joint session and follow-up. Typical timeline 2 to 3 weeks.
Explore mediation03
Conflict coaching
One-to-one coaching for the manager or staff member stuck in a workplace conflict. Structured programme with defined outcomes.
Explore conflict coaching04
E-learning for frontline teams
Self-paced e-learning written for specific teams: Citizens Advice, foodbanks, primary care. Hosted on my Moodle, with group access for 12 months.
View e-learningWho I work with
Built for teams where conversations matter.
Most visitors arrive with a specific workplace challenge. These are the settings where the training and mediation approach is most often used.
01
Citizens Advice
Local offices and national programmes. I ran a Citizens Advice office for five years before I trained a single first aider, so I have sat your side of the table.
02
Mental health charities
Mind locals and other mental health charities. Teams holding distress every day deserve accredited training that respects what they already know.
03
Primary Care Networks and NHS
Reception, care navigation and clinical teams handling difficult patients and complex distress daily. Sessions built for what they actually face.
04
Corporate and professional services
Legal, infrastructure and professional services. Awareness sessions to start, full MHFA Adult cohorts when you are ready to commit.
In the room
Training that respects what people already carry.
The best sessions do not pretend work is simple. They make space for what your team already knows, then add practical frameworks, safer language and next-day tools they can actually use.
Start a conversation
About
The blend you are actually hiring.
Each of these on its own is common. The combination is rare, and it is what shapes how the work lands in the room.
Read the full About01
Charity leader
Former Chief Executive of Citizens Advice Wokingham, 2018 to 2023. I have run the organisation, not just trained inside one.
02
Lived experience
I draw on lived experience of mental health, brought as professional perspective and not as a story for sympathy. I am a trainer and mediator, not a clinician.
03
Accredited trainer
An accredited Instructor Member approved by MHFA England. Over 1,500 first aiders trained, with a 9.90/10 average instructor rating on MHFA Adult delivery.
04
Registered mediator
A CMC-registered workplace mediator with the Civil Mediation Council, plus accredited conflict coaching for individuals.
Next step
Not sure what you need yet? Start with the situation.
Send a short note or book a 30-minute call. I will help you work out whether training, mediation, coaching or another route is the right fit — without a sales pitch.